At CalmaLiving, we strive for your complete satisfaction as a customer. We have developed our return policy to ensure that you can shop with confidence, knowing that if you are not satisfied with your purchase for any reason, we are happy to assist you.

Our return policy includes a generous 30-day return period. This means that from the moment you receive your item, you have 30 days to request a return.

To be eligible for a return, your item must be in the same condition as when you received it. It must be unworn or unused, including all original tags and in its original packaging. In addition, it is essential that you can provide the receipt or proof of purchase.

To initiate a return, you can easily contact us at info@calmaliving.shop. Please note that return shipments must be sent back to our warehouse. Therefore, please contact us first so that we can provide you with the correct return address.

Once your return has been approved, we will cover the cost of returning the items to the specified address. We cannot accept items that are returned to us without a prior return request.

It is very important that you inspect your order immediately upon receipt. If you discover that an item is defective, damaged, or if you have received the wrong item, please contact us immediately. This allows us to assess the issue and provide an appropriate solution as quickly as possible.

Once we have received and inspected your return, we will notify you immediately whether your refund has been approved. If approved, the refund will be automatically processed to your original method of payment within 10 business days.

Please note that it may take some time for your bank or credit card company to fully process and post the refund to your account.

If more than 15 business days have passed since your return was approved, please contact us immediately at info@calmaliving.shop. We will be happy to assist you with any questions or concerns regarding your refund.

Your satisfaction is our top priority.